15:38 09 Oct 19
The office assistant Tina was professional helpful and knowledgeable. The whole experience was calming. We will continue our process to a healthy beautiful smile.
23:16 04 Oct 19
Everyone in this office is sweet and caring. Went in for an emergency, they got me in right away and took care of the problem. Glad I found this gem!
20:50 14 Aug 19
Very good and timely service, Definitely a nice environment of people and building. Very professional and courteous. Will tell you what's owed before procedures.
16:35 10 Mar 19
Excellent service and caring staff. I've been very happy with all of my visits and the service I've received. Highly recommended.
18:38 07 Mar 19
Everyone is very friendly, kind, and the office is nice. The only issue I've had is with their ability to schedule. Last Aug. I had an appointment I needed to reschedule because I was headed out of town. I would call and no one would answer, so I left a message. This happened multiple times and when the day of the appointment came, I received a phone call saying I was being billed still. It was resolved but still a hassle. This new year I've had them reschedule my appointment three times and the last time I came in I was told they tried to call me to reschedule the day before but I had no phone calls, only appointment confirmation texts. I rescheduled my appointment at the desk so that there was no miscommunication, but when I called to confirm, the other receptionist said she had no appointment scheduled for me. The scheduling is pretty much the only thing they need to work on to be more organized.
16:23 17 Dec 18
The Hygienist I've had is sweet and thorough but I have not been impressed or trusting of the dentists that they have had circulating until now. Dr. Kissling was fantastic and I trusted his opinion and work was done quickly and well. I had a bridge and several cavities done and I really had no residual pain from any of it. I hope he stays, because we were thinking about switching dentists until he arrived!
03:41 30 Nov 18
The staff is awesome! My most recent experience is with Dr. Kissinger. He is so kind, thorough, and explains things very well. They make going to the dentist easy.
Laurie Ann Gibbons
17:48 26 Nov 18
By far, the best dentistry practice I have ever encountered. The staff is the perfect blend of professional, thorough and personable, from physicians to dental assistants to the front desk and billing department. The office is clean, warm and welcoming and exam rooms are equipped with modern, state-of-the-art tools. And the level of care exceeds anything I’ve ever experienced from a dental office in the past. I highly recommend this practice.
18:51 20 Nov 18
Lately I've run into a wave of bad luck with my teeth. Dr. Kissinger at Family and Implant Dentistry of Arvada has been amazing through it all. He has been patient, thorough and kind through all of my visits. The entire staff has been awesome. I highly recommend this office. They go the extra mile for their patients.
Kathryn & Dan Bottinelli
04:19 03 Nov 18
Competent Dentists who practice with expertise and compassion for their patients. They do excellent work and my husband and I won't go anywhere else. Front office staff is friendly and pleasant.
23:42 30 Oct 18
Staff is always very courteous and friendly. I never had to wait long for my appointment and felt very well taken care of. I like this dentist and can recommend their service.
00:07 15 Oct 18
I highly recommend Family and Implant Dentistry of ArvadaFrom Taneul at the front desk who always clearly communicates any changes, options and billing informationTo Dr Kissinger who takes the time to explain in detail what needs to be done and answer all of my questionsTo hygienists Haley and Diana who get me through the unfun work on my teeth with technical excellence and the highest level of compassion.
19:42 14 Oct 18
Very happy with Dr. K and Diane the new hygentist! Front desk staff are friendly and efficient!
17:53 11 Oct 18
Great experience despite getting my mouth poked. Very friendly and welcoming. Haley the Hygentist was very nice, communicated everything well Anna for an enjoyable experience. Dr. Pollack was nice and thorough.
22:35 06 Sep 18
This Dental office is A+!! The staff is on time, extremely efficient and graciously courteous. I appreciated the thorough exam and the Dentists are precise and noticeably skilled. My teeth are important and needed a bit of attention and in no time at all, they had a very professional plan for my dental care. They have done great work each time I've visited and I plan on using them for many years to come. Well worth making an appointment with no concerns for fantastic dental care!
21:16 16 Aug 18
I was referred by Haley, their hygienist who has been cleaning my teeth for years. I had my teeth scanned in the office with an Invisalign machine to see what they would look like after treatment. I debated going through with it, but my teeth have become more chipped and jagged over time. I had a crown done prior to having the Invisalign ordered which has had no problems. I'm almost finished with Invisalign. I could not be happier. My visits here have been friendly and thorough.
20:42 26 Jun 18
Amazing facility! I saw Dr. Kissinger and he was extremely thorough. He made sure all my questions were answered, and never did I feel pressured to start any treatment. I felt I actually had an honest opinion of what would happen if I didn’t do the treatment vs doing it, etc. The office is gorgeous. The waiting room is great and the dental rooms are big as well, I didn’t feel crammed in there as I have before at other dental practices. A+ to the entire team, everyone is super friendly. I’ll be back for sure!
18:57 24 May 18
As always, the staff is extremely welcoming & friendly. All the dentists in the office are great but Dr. Pollack is my favorite. She is very comforting & knowledgable. Seriously, why would anyone go anywhere else?
19:18 02 Apr 18
This is a long review, but it contains details I'd like to know, so I assume others would be interested as well.From the moment I called the practice and heard the enthusiasm and kindness in Kristin's voice, I felt comfortable. As the receptionist for the Arvada office that day, she was able to get me in earlier than expected for my appointment, which was important to me because I had lost a filling. When I exited the elevator, the reception desk was right there - no need to look for the correct suite number because the whole second floor of the building at 64th and Pike on the NW side houses the offices of Family & Implant Dentistry Arvada. I was greeted by smiles, asked to update my records, and escorted to a room with a window. Randi was my hygienist, and was both gentle and caring when she X-rayed and cleaned my teeth. She always told me what she was going to do before she did it and intermittently checked my comfort level. I was moved to another room with even more windows for the next phase of my appointment. Norma was the assistant who whisked away and cleaned my night guard for me while I waited a few minutes for the dentist. She and I enjoyed a short, friendly conversation before she told me it would be just a few minutes before the doctor arrived. It was most comforting to me as I waited to hear laughter from the patient next door as the dentist and patient chatted. When Dr. Ash (his first name) arrived just a few minutes later, he truly listened to what had happened and what I was interested in having done. He, too, was very gentle and was expertly assisted by Norma. Professionalism was evident in their working relationship and again, my comfort was made paramount. In addition, Dr. Ash utilized a type of filling material with some give, which had never been mentioned by other dentists, something that may prevent this particular filling from having to be replaced again. The entire appointment took about an hour and a half. Part of the cost was covered by insurance, and the rest was quite reasonable. I was out in the parking lot telling a friend about the office when a call came through. I had left my right guard in the office. How fortunate that I hadn't even left the area and how kind of staff to let me know so quickly.I can definitely recommend Implant and Family Dentistry of Arvada for atmosphere, personnel, professionalism, and an overall feeling that no matter what procedures are required, the client's comfort will be the primary consideration. Thanks and see you in six months!
23:32 28 Mar 18
We have been going to Family Implant Dentistry of Arvada since before it was owned by Dr. Pollack. I have seen 3 of their dentists, and all have been fantastic. You might end up with a different dentist (based on your appointment day/time) than you have seen in the past, but they will let you know when certain dentists have office hours, if you have a preference on who you would like to see. The hygienists are lovely, as well, but we end up having a different one each time. Family and Implant Dentistry of Arvada has hours that are accommodating for almost any schedule, early mornings, late evenings and weekends. Additionally, we find they are almost always punctual and make sure you start your appointment on time. The office staff is also very good about making sure you understand your pricing and work to get the best value from your insurance company. They even offer a discount for teachers! If they have openings in their schedule, they will often call and see if a different option is more accommodating for your schedule.
21:24 24 Mar 18
Was looking for a new dentist and read good reviews and was not disappointed. Well organized professional and courteous.
00:36 27 Feb 18
Cute office and friendly staff. They explain things often and well, and always make sure you're comfortable!
17:42 30 Jan 18
Everyone is very professional and courteous. I appreciate how they provide advice/suggestions in a non-judgemental manner, but will also tell you when you’re doing a good job in maintaining your dental health.
03:06 24 Jan 18
This was a first time visit for both my husband and I. We were able to get appointments at the same time which was convenient. The front desk lady’s are friendly and welcoming. The x-ray technician, Danielle, was amazingly friendly, which was fantastic for someone like me who is very apprehensive about going to the dentist. The x-ray itself was uncomfortable just because of the awkward shaped piece that you have to bite down on, but to no fault of the technician. The dentist was friendly and thorough and made sure that I didn’t have any worries or concerns, also listened well and gave appropriate advise. The cleaning technician was also friendly and was very aware that flossing my very tight teeth was uncomfortable and gave me the option to not continue, which was appreciated. All in all the visit was very friendly and proficient. Thank you so much for the positive visit.
19:17 23 Jan 18
As a former patient of the dentist who worked at this location years ago, I was initially hesitant to see a new dentist. But I ended up very happy with my experience at Family and Implant Dentistry of Arvada. I came in for an initial cleaning and consultation with the dentist and everything went very smoothly. I was especially impressed with my hygienist Victoria, who was respectful of my requests, gentle with the cleaning instruments, and kindly educated me about the things she suggested I do better, like new toothpaste and the spots I’m missing when I’m brushing. The doctor was kind, gentle, and respectful, and he suggested ways for me to protect my previous dental work. I did not require any fillings so at this time I cannot comment on that. I will not hesitate to continue to come here for cleanings. My first appointment here was a great experience.
15:52 02 Nov 17
I have been very happy with them so far. The service has been friendly, helpful, personal, professional and overall excellent. They are knowledgeable about current dental techniques and skilled at applying them. They offer detailed explanations about planned procedures and the costs involved. Overall they seem very concerned about good health in general as well as good dental health. They have my repeat business.